Do you believe the customer reviews you read online??

Do you believe the customer reviews you read when shopping online, booking a hotel, or choosing an Italian language school??

Well perhaps you shouldn’t. Caveat emptor, and all that.

According to this article in The Guardian, in June this year the UK Competition and Marketing Authority opened an investigation into possible widespread abuse of online reviews.

Apparently, deceitful practices include:

  • paying for hundreds of fake positive reviews
  • hiding or just failing to publish negative reviews
  • leaving misleading reviews about competitors

There are some naughty people out there…

That said, it IS useful to know what other people think before you commit your time and money to an Italian course.

Taken with a pinch of salt, comments and reviews can at least give you a flavor of what the experience might be like.

For example, here are a few extracts from genuine client reviews on our site:

  • I first visited Madrelingua in 2009, and found the program, the teachers, and the rest of the Madrelingua team to be outstanding, and very friendly.
  • I’ve attended five language schools in three cities in Italy in the past 2 1/2 years and Madrelingua is the best of the best.
  • I recently did a short beginner’s course at Madrelingua and was very impressed with the structure of the course and the very high standard of teaching. Right from the beginning it was clear to me that I was in good hands.
  • Madrelingua is the third language school I’ve attended in Italy and it’s by far the best. I was nervous that it would be above my level but the teachers, Francesca and Giulia and Paulo, made it so much fun than you hardly noticed you were actually having a lesson…

Too good to be true?

Well obviously I’ve picked out some of the best ones. But take a look and decide for yourself!

More Articles About Learning Italian | FAQ